Contact us using the customer enquiry form
Please use the form below to contact us and make non-emergency enquiries and service requests. You must complete all fields to be able to submit the form. When you have successfully submitted the form you will receive an email confirming receipt.
For emergencies, please phone 9021 9600 and follow the prompts.
2017/18 Christmas and New Year Operational Hours
For our locations and contact details, follow the link to our Customer Service Centres.
If you have had a poor experience, or believe we can do things better, please let us know by submitting a Customer Complaint Form and referring to our Complaints Handling policy.
Report an issue with Snap, Send, Solve
Snap Send Solve is a free app that allows you to report issues to the City of Kalgoorlie-Boulder.
You can use the app to send a photo of an issue or incident and choose from a range of popular options including; General enquiry, Graffiti, Litter, Parking, Pavement, Road, Street cleaning and Trees. These are sent to the City as a service request through our email system and are then processed like any other request.
Download the free app today and give it a try!
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The City produces a monthly enewsletter with updates on the latest news and events. Subscribe today to keep up to date with what's happening.
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Customer enquiry form