The City of Kalgoorlie-Boulder is working with staff, contractors and service providers to ensure community safety is maintained during the current COVID-19 pandemic.

For coronavirus information in languages other than English, please visit the FREE COVID-19 Multilingual Resource Library

Department of Health - SafeWA

From 5 December 2020, particular businesses must maintain contact registers for WA Health Department COVID-19 contact tracing, if required.

If COVID-19 is detected in the WA community, contact registers help to protect us all by enabling the WA Health Contact Team to quickly identify and assist anyone that may have been exposed to COVID-19.

To help, the WA Government has developed a free app, SafeWA, which will provide businesses with a digital contact register system.

SafeWA is an efficient and safe way to record patron and visitor contact details where they can check-in, using the app. 
Download the SafeWA app from the Apple App Store or the Google Play Store now.

Maintaining Contact Registers to keep WA safe

From Saturday, December 5 mandatory contact registers (of their staff and patrons) will be required at relevant businesses, as an extra safety measure as part of COVID safe principles instigated by the WA State Government. 
Anyone who attends particular businesses will be required to register their contact details (unless getting take-away). This includes patrons, staff, volunteers and contractors. 

Businesses or venues required to keep a contact register include:

  • food and licenced venues (restaurants, cafés, bars, pubs, taverns, nightclubs);
  • gyms, indoor sporting centres and pools;
  • places of worship and funeral parlours;
  • beauty and personal care services including hairdressers and barbers;
  • galleries and museums;
  • cinemas, theatres and other entertainment venues;
  • auction houses and real estate inspections;
  • community facilities, libraries and halls;
  • zoos and amusement parks;
  • function centres; and
  • accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large campgrounds).

Businesses will need to record:

  • name
  • contact number
  • location
  • date and arrival time at the venue
  • email.

This information must be kept securely for 28 days.

SafeWA App

The State Government has released a free app, SafeWA, which will provide businesses with a digital COVID-19 contact register system, endorsed by the Department of Health.

SafeWA includes key features such as unique QR codes for venues which patrons can scan to register their attendance. Data will only be accessible by authorised Department of Health contact tracing personnel, should COVID-19 contact tracing be necessary.  Records will be kept for 28 days and not used for any other purpose.

The SafeWA app is optional to use and businesses must have a paper-based contact register available as an alternative method for people who are not using the SafeWA app or prefer non-digital options.

Contact Register Toolkit and Templates

To assist businesses develop their contact registers, further information and templates can be found at the link below:




A range of helpful FAQ's are available in the links on the side of this page.

The City’s Environmental Health Officers are here to support and assist businesses meet the new requirements. City Officers will be checking businesses contact registers as part of the routine inspection program.

If you have any queries you can contact the City of Kalgoorlie-Boulder Environmental Health Team on 08 9021 9600.

Support for Business

Federal, State and Local governments are providing support for small businesses affected by the novel coronavirus.


The Australian Government has announced several economic stimulus and support packages to help the Australian economy through the challange of coronavirus (COVID-19). The packages are designed to sustain small business through this challenging period and keep employees in work. The government has stated that the measures are temporary, targets and scalable.

The main areas of support relevant to small business to date are: More information on Federal Government support for businesses can be found on the Australian Government Business website


The Western Australian Government has announced measures to support small business during the coronavirus (COVID-19) pandemic.

The small business relief includes:

  • $17,500 grants for small businesses with a payroll between $1 million and $4 million.
  • The $1 million payroll tax threshold (announced in October 2019) will be brought forward by six months to 1 July 2020.
  • The WA government will waive rental payments for small business and not-for-profit groups in State Government-owned buildings for six months
  • Businesses impacted by COVID-19 can apply now to defer payment of their 2019-20 payroll tax until 21 July 2020.
More information on State Government support for businesses can be found on the Small Business Development Corporation website or by calling 133 140.

Business Support and advice

Business who are experiencing financial hardship please visit Australian Tax Office website for assistance. To access the contact details for your banks financial hardship team visit The Australian Banking Association

The City of Kalgoorlie-Boulder is committed to supporting the whole community withstand the unprecedented challenges arising from the COVID19 pandemic and recognises that these challenges will result in financial hardship for our ratepayers and other debtors who receive services from the City. Find out more about the City's Financial Hardship Policy for Debtors here.

The Government of Western Australian provide a free Business Advisory Service facilitated locally as Goldfields Business Local The Goldfields Business Local Adviser is located at the Kalgoorlie-Boulder Chamber of Commerce and Industry.

To find out how the Federal and State government stimulus packages apply to your business you can also contact your accountant.

The Chamber of Commerce and Industry WA are updating their website regularly with a range of practical resources to help businesses navigate the current situation.

To support the Western Australian small business community during these challenging times, the Small Business Development Corporation have launched a range of support information designed to provide you with skills and information to help you respond to any potential impact your business. These includes:
  • Restrictions on business activities and social gatherings
  • how to prepare your business
  • employer obligations
  • support and advisory services
  • free online webinars
  • free online learning portal

Useful Facebook Pages to Follow:

We encourage you to keep up-to-date as these Facebook pages and the associated websites are updated regularly.

City of Kalgoorlie-Boulder 
Small Business Development Corporation 
Mark McGowan MP
WA Department of Health 
WA State Government
Healthy WA


The City and various local business are working together to offer support that will assist the Kalgoorlie-Boulder business community identify which State and Federal COVID-19 support measures apply to them.
Information for Travellers
The hard border closure between Western Australia and other states will removed from 8 December 2020 for NSW and Victoria, and 11 December for South Australia,  subject to no further outbreaks. 

Please check the page below if you are planning to travel to Western Australia to ensure you are aware of the current requirements.
Support our health system – only seek medical attention if you have symptoms such as fever, cough or sore throat AND:
  • have returned from overseas travel in the last 14 days OR
  • are a contact of a confirmed COVID-19 case OR
  • believe you may have been in close contact with a person infected with COVID-19.


Support for the Community


City of Kalgoorlie-Boulder $1m Fighting Fund

The City of Kalgoorlie-Boulder will commit $1m from its 2019/20 Budget Surplus to assist any unforeseen or unintended financial consequences brought about by the virus that affects the Council or community organisations.
To read the full media release visit $1m Pledged to Support Local Groups Impacted by Covid-19.

Affected organisations are encouraged to contact the City on (08) 9021 9600 or email with the subject 'Community Support Covid-19'.

Community Health and Wellbeing

It is important that our residents stay physically and mentally healthy. 

There are a number of resources available for residents who may be experiencing stress or anxiety during these uncertain times. 

Beyond Blue
Healthy WA

For more information on staying healthy and helping to stop the spread of COVID-19 in Kalgoorlie-Boulder, visit the WA Department of Health website. 
Community Initiatives
In light of regional travel restrictions, social gathering restrictions and self-isolation, our community has adopted and in some instances, initiated innovative community engagement trends. 

Multicultural Food Garden

The Kalgoorlie-Boulder Community Garden want you to share your ideas for their Multicultural Garden produce. They would particularly like to hear from ethnic groups who may require assistance with sourcing indigenous food plants from around the world, acknowledging our diverse community. 

If you would like to be involved with the Multicultural Food Garden contact Lilian Walters, Community Garden Committee Member on 0400 185 571. 

In a much broader announcement, gardening has not been cancelled. Now's the time to get outside and into the garden. Visit their Facebook page for more information. 

Kalgoorlie-Boulder Community Care Collective

This Facebook group provides an online platform for the famous Goldfields spirit to shine, to connect and support both those in need and those willing to help out. We aim to help each other through a global health pandemic (and beyond!).

This was born from a couple of caring members of the community who wanted to take action at a local level to bring people together during a health crisis. 

The group is supported by local members of Parliament Kyle McGinn MLC and Kyran O'Donnell MLA, as well as Kalgoorlie-Boulder Volunteer Centre and Goldfield's Women's Health Care Centre. This cross-industry approach ensures our most vulnerable are being supported at all levels. This can be from sharing positivity and human connection (1.5m apart of course), all the way to offering assistance with groceries, and hooking people up with support services. 

The platform is also ensuring everyone knows where to go to access mental health services through active promotion. 

The hashtag #BeABuddy is being used to generate awareness and volunteers. Visit their Facebook group for more information. 

Love For The Elderly

Our nursing homes are in need of pen pals to keep residents connected while they are in lockdown. Many residents are isolated from family and friends and have been for some time. 

If you would like to make someone's day, no matter your age, please reach out to Aged Care Coordinator Naomi Rivo via Facebook, or post your letter to PO Box 8041, Hannans 6433 and you'll gladly be assigned a pen pal. 

This forms part of a broader project #lovefortheelderly recognised globally.

Follow The Rainbow Goldfields

Follow the Rainbow Goldfields is part of a nationwide movement to bring colour to our footpaths and create an attraction for children to engage with during the current climate. 

The project has been inspired by after every storm, there's a rainbow - a silver lining, creating a sense of shared hope, joy and happiness. 

There are over 1,200 participating families within Kalgoorlie-Boulder. To get involved, visit their Facebook group. 


Golden Mile Art Exhibition Group

The Golden Mile Art Exhibition Group has announced the Community Art Prize will be going digital with a virtual community exhibition. For more information, visit their Facebook page. 

In This Together

Together with mental health organisations, experts and leaders, the National Mental Health Commission has developed #InThisTogether - a national conversation sharing practical tips online to support the mental health and wellbeing of Australians during the current situation. 

The Commission is encouraging Australians to embrace the global call of #InThisTogether and has worked closely with mental health organisations across the country and experts in the field to develop a set of practical tips to support our mental health and wellbeing. This campaign also calls on Australians to actively follow and share the tips whilst remaining socially and emotionally connected with family, friends, neighbours and their community. 

For more information, visit their website

Do you know of any other community initiatives?

If you would like to add a community initiative to the list, please contact the City with the details at
Public Health State of Emergency Directives
The Western Australian government declared a Public Health State of Emergency on 16 March 2020 in relation to the COVID-19 pandemic, and has issued a number of directives.

 For more information on the latest government directives see: