Use our Find My Bin Day
link to look up your property and see what day your bin and recycle bin will be collected.
Collection times may vary, so place your garbage and recycling bins the kerb by 6 am on the day of collection. They must be 80 cm apart, with handles facing the property and the lid opening towards the road. Avoid placement near trees or parked cars.
If your bin has been missed in the collection round, please contact Cleanaway on 9091 5686.
Broken 'green rubbish bins' and 'blue recycling bins' can be reported directly to Cleanaway on 9091 5686.
If you would like to request a bin for a new property or change your current service, please download the New-Amended Services Bin Form. If you would like to replace a stolen / absent bin, please download and submit a Stolen or Lost Bin Form. Please note, this document must be signed and applicable fees paid (if applicable) for requests to be processed.
There is a fee for replacing stolen / absent bins in accordance with the Provision and Replacement of Mobile Garbage Bins Policy.
For the current cost to replace a stolen / absent bin please refer to our schedule of fees and charges.
Please do not overload the bins. The lids must be able to close, to prevent flies from breeding, and the bins must not weigh more than 70 kg otherwise the trucks may not be able to empty them.
To get the most from your bin collection service:
- Wrap moist and perishable foods in newspaper.
- Freeze smelly foods such as seafood until the night before collection.
- Store your bin in a shaded area.
- Clean your bin regularly using hot soapy water.
Items that can’t be placed in your green rubbish bin:
Please don’t place the following items in your kerbside rubbish bin:
- Hot ashes
- Flammable liquids
- Syringes and needles
- Timber pieces
- Gas bottles
- Fire extinguishers
Businesses that require bulk refuse collection should contact a commercial operator, who will charge for the service.
From September, household recycling and waste bin colours will be changing to align the City’s bin services with Australian Standards. These changes will be rolled out when you receive a new or replacement bin.
General waste bins will change to a red lid and the green body will remain the same.
Recycling bins will change to a yellow lid with a green body.
Find out more by downloading the information sheet from the quicklinks panel on this page.