Further Information

Further Information

City of Kalgoorlie-Boulder owns and maintains the sewerage infrastructure in the district.

Day-to-day operation of the sewerage infrastructure is controlled by the City’s Waste Team, who conduct programmed and emergency maintenance to provide uninterrupted sewage services.

To report blocked sewer mains and overflows, please contact 08 9021 9600

Wastewater Treatment
The City of Kalgoorlie-Boulder is one of the largest local government re-users of effluent water in Australia.

The South Boulder Waste Water Treatment Facility treats wastewater from our local sewer system and produces an effluent that is used for watering city parks and gardens. It also supplies effluent water to government and private organisations, including the mining industry, to minimise the demand on the Goldfields and Agricultural Water Pipeline Scheme.
Reimbursement of Plumber Call Outs

If a plumber is responding to a choke/blockage at a Private property, which is connected to the Public Sewer System, the City will reimburse a maximum of 1 hour labour plus 1 hour drain machine hire up to a maximum invoice value of $180+GST.

The 1 hour work is for the following:

  • Inspecting an Inspection Shaft
  • If Inspection Shaft holding water, attempt to clear with drain machine
  • Check upstream manhole
  • Check adjacent property Inspection Shaft
  • Notify CKB Wastewater Services staff

Costs for locating Inspection Shaft and any plumbing works upstream of the Inspection Shaft are to be the property owner’s cost.

Wastewater Collection Customer Service Charter
The Customer Service Charter for Wastewater Collection details the City's commitment to providing residents with quality wastewater management services.

The charter outlines:
  •  The role of the charter
  •  Services we provide
  •  Contact details and emergency assistance
  •  Your basic rights
  •  Our powers
Financial Hardship
Please refer to the Financial Hardship policy on Water Licenses for information on how the City can assist you if you cannot pay a rate notice, due to financial hardship. This policy refers to the sewered area rates of your rates notice.
Who owns the Sewer?
 Are you unsure where you’re responsibility as a property owner ends in regards to your sewer line?    

Click on the link below to see who is responsible.

To see the drawing click here.