Contact Us

Contact Us

Contact Us

City of Kalgoorlie-Boulder office hours are 8.30am to 4.30pm, Monday to Friday. For location details, follow the link to our Customer Service Centres.

You can contact the City via phone, email, using the customer enquiry form below, or report an issue with the Snap, Send, Solve app.

Our contact details are:
Phone number: 9021 9600
Email address: mailbag@ckb.wa.gov.au
Postal: PO Box 2042, Boulder, WA 6432

Administration Building: 577 Hannan Street, Kalgoorlie

For City emergencies during after-hours, please phone 9021 9600 and follow the prompts. This can include:

  • Environmental Health matters - noise and food complaints
  • Rangers - dog attack in progress or an injured animal
  • Sewerage blockages or waste and rubbish tip enquiries
  • Problems relating to parks, ovals, roads or drainage.

For all other emergencies, please refer to the Central and Eastern White Pages to contact the appropriate authority. 

Christmas and Holiday Operating Hours

Facility Dates Closed Dates Open Trading as Usual
City of Kalgoorlie-Boulder Administration Building Friday 25 December 2020
Monday 28 December 2020
Friday 1 January 2021
Monday 4 January 2021  
Goldfields Oasis Friday 25 December 2020 Modified Hours:
Monday 21 December 2020 - Wednesday 23 December 2020
5am - 9pm

Thursday 24 December 2020
7am - 3pm

Saturday 26 December 2020 -Wednesday 30 December 2020
7am - 7pm

Thursday 31 December 2020
7am - 3pm

Friday 1 Januray 2021 - Sunday 3 January 2021
7am - 7pm

Monday 4 January 2021 - Friday 8 January 2021
5am - 9pm

​Saturday 9 January 2021 - Sunday 10 January 2021
7am-7pm
24hr Gym will remain open as usual.

Open as normal from Monday 11 January 2021
Animal Management Facility(Pound)     Weekdays
8:30am - 4:40pm
Weekends
9am - 10am
Goldfields Arts Centre Friday 25 December 2020 - Sunday 3 January 2021 Monday 4 January 2021  
The Eastern Goldfields
Community Centre (EGCC)
Monday 21 December 2020 - Sunday 3 January 2021 Monday 4 January 2021 Essential services as required
William Grundt Memorial Library Friday 25 December 2020 - Sunday 3 January 2021 Monday 4 January 2021  
Kalgoorlie Golf Course Pro Shop & Golf Course
Friday 25 December 2020
The Waterhole Bar
Friday 25 December 2020 - Thursday 7 January 2021
Pro Shop & Golf Course
Saturday 26 December 2020
The Waterhole Bar
Friday 8 January 2021
 
The C.Y. O'Connor Men's Shed Friday 25 December 2020 - Sunday 3 January 2021 Monday 4 January 2021  
Boulder Town Hall, Local History Archives & Goldfields War Museum Friday 25 December 2020 - Sunday 3 January 2021 Monday 4 January 2021  
Kalgoorlie Town Hall & Customer Service Centre Monday 21 December 2020 - Sunday 3 January 2021 Monday 4 January 2021  

Contact us using the customer enquiry form

Please use the form below to contact us and make non-emergency enquiries and service requests. You must complete all fields to be able to submit the form. When you have successfully submitted the form you will receive an email confirming receipt.

 If  you have had a poor experience, or believe we can do things better, please let us know by submitting a Customer Complaint Form and referring to our Complaints Handling policy.

Sign up to our eNewsletter

The City produces a monthly eNewsletter with updates on the latest news and events. Subscribe today to keep up to date with what's happening.

Subscribe to the City eDition 

Report an issue with Snap, Send, Solve

Snap Send Solve is a free app that allows you to report issues to the City of Kalgoorlie-Boulder. 

You can use the app to send a photo of an issue or incident and choose from a range of popular options including; General enquiry, Graffiti, Litter, Parking, Pavement, Road, Street cleaning and Trees. These are sent to the City as a service request through our email system and are then processed like any other request.

Download the free app today and give it a try!

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Customer enquiry form