Contact Us
City of Kalgoorlie-Boulder office hours are 8.30am to 4.30pm, Monday to Friday. For location details, follow the link to our Customer Service Centres.
You can contact the City via phone, email, using the customer enquiry form below, or report an issue with the Snap, Send, Solve app.
Our contact details are:
| Contact details |
| Phone |
9021 9600 |
| Email |
mailbag@ckb.wa.gov.au |
| Postal Address |
PO Box 2042, Boulder, WA 6432 |
| Administration Building |
577 Hannan Street, Kalgoorlie |
For City emergencies after hours, please phone 9021 9600 and follow the prompts. This can include:
- Environmental Health matters - noise and food complaints
- Rangers - dog attack in progress or an injured animal
- Sewerage blockages or waste and rubbish tip enquiries
- Problems relating to parks, ovals, roads or drainage
For Safer Streets Patrol please contact (08) 9021 0930.
For all other emergencies, please refer to the Central and Eastern White Pages to contact the appropriate authority.
Council closures over Easter
Council offices and facilities will close for a short period over the Easter long weekend. Essential services will continue to operate as per usual.
For City emergencies during this time, please phone 9021 9600 and follow the prompts. This can include:
- Environmental Health matters - noise and food complaints
- Rangers - dog attack in progress or an injured animal
- Sewerage blockages or waste and rubbish tip enquiries
- Problems relating to parks, ovals, roads or drainage
For all other emergencies, please refer to the Central and Eastern White Pages to contact the appropriate authority.
| Easter Closures |
| Location |
Dates |
| Administration Office |
Closed on Friday 3 & Monday 6 April. Reopening 8:30am Tuesday 7 April. |
| Animal Management Facility ​ |
Closed on Friday 3 & Monday 6 April. Reopening 9am Tuesday 7 April. |
| Boulder Town Hall and Goldfields War Museum |
Closed on Friday 3 & Monday 6 April. Open 9am - 1pm Saturday 4 April.
Reopening 10am Tuesday 7 April.
|
| Burt Street Job Hub |
Closed on Friday 3 & Monday 6 April. Reopening 8:30am Tuesday 7 April. |
| C.Y. O'Connor Men's Shed |
Closed on Friday 3 & Monday 6 April. Reopening 7:30am Tuesday 7 April. |
| Eastern Goldfields Community Centre |
Closed on Friday 3 & Monday 6 April. Reopening 8:30am Tuesday 7 April.
|
| Goldfields Oasis ​ |
Closed Friday 3 April. Centre open 7am-7pm Saturday 4 April, Sunday 5 April & Monday 6 April. Gym open 24/7.
|
| Goldfields Arts Centre ​ |
Closed on Friday 3 & Monday 6 April. Reopening 10am Tuesday 7 April.
|
| Hammond Park |
Closed on Friday 3 April. Reopening 10am Saturday 4 April.
|
| Kalgoorlie Golf Course & Pro Shop ​ |
Course open as usual.
Bar & Bistro open 10am - 8pm Friday 3 April, 8am - 8pm Saturday 4 April and 8am - 7pm Sunday 5 April, closed Monday 6 April.
|
| Kalgoorlie-Boulder Airport ​ |
No closures
|
| William Grundt Memorial Library ​ |
Closed on Friday 3, Saturday 4 & Monday 6 April. Reopening 9am Tuesday 7 April.
|
| Yarri Road Refuse Facility ​ |
Closed on Friday 3 April. Reopening 7am Saturday 4 April.
|
Contact us using the customer enquiry form
Please use the form below to contact us and make non-emergency enquiries and service requests. You must complete all fields to be able to submit the form.
If you have had a poor experience, or believe we can do things better, please let us know by submitting a Customer Complaint Form and referring to our Complaints Handling policy.
We are committed to providing excellent service view our service standards in our Customer Service Charter.
Customer Service Charter
Click here
Report an issue with Snap, Send, Solve
Snap Send Solve is a free app that allows you to report issues to the City of Kalgoorlie-Boulder.
You can use the app to send a photo of an issue or incident and choose from a range of popular options including; General enquiry, Graffiti, Litter, Parking, Pavement, Road, Street cleaning and Trees. These are sent to the City as a service request through our email system and are then processed like any other request.
Download the free app today and give it a try!
Customer Enquiry Form