Complaint Register

The Local Government Act 1995 requires a Complaint Register be maintained.

5.121. Register of certain complaints of minor breaches

• (1) The complaints officer for each local government is required to maintain a register of complaints which records all complaints that result in a finding under section 5.110(2)(a) that a minor breach has occurred.
• (2) The register of complaints is to include, for each recorded complaint -
  • (a) the name of the council member about whom the complaint is made; and
  • (b) the name of the person who makes the complaint; and
  • (c) a description of the minor breach that the standards panel finds has occurred; and
  • (d) details of the action taken under section 5.110(6).
• (3) The CEO must publish an up to date version of the register of complaints on the local government’s official website.